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New post:  Connie Lau will assume the post of Ombudsman on April 1.

New Ombudsman appointed

March 17, 2014

Connie Lau has been appointed the Ombudsman for a five-year term from April 1, the Administration Wing announced today.


She will succeed Alan Lai, whose term is ending.


Ms Lau said she is honoured to accept the appointment, and will lead the Office of the Ombudsman in handling complaints and investigating matters of public concern in an independent and impartial manner.


She joined the Consumer Council in 1974 and was its chief executive from 2007 to 2012. She has participated in many advisory and statutory bodies, including the Expert Committee on Food Safety, the Advisory Committee on Travel Agents, and the Estate Agents Authority.