New cargo platform to be phased in

April 24, 2026

The Government said today the Road Cargo System (ROCARS) for handling advance road cargo information will cease operating from May 1, with the first batch of Phase 3 services under the new Trade Single Window (TSW) launching on the same day.

 

User data from ROCARS will be automatically migrated to the TSW system. Users are not required to re-register and only need to log in with their existing accounts to use the new TSW services.

 

ROCARS will cease operating from midnight on May 1, while the TSW system is expected to launch in the early morning of the same day. During the system “cutover” period, cargo clearance services at land boundary control points will remain as normal.

 

Customs urged operators to plan ahead with regard to the submission of advance road cargo information and the completion of relevant bundling arrangements, so as to ensure smooth cross-boundary transportation flows during the cutover period.

 

Call 2117 3348 or send an email for enquiries.

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