The Immigration Department announced today that starting next Monday, Personal Documentation Submission Kiosks will provide expanded self-service options for Hong Kong identity card and Hong Kong Special Administrative Region passport replacements. The kiosks are located at the Immigration Headquarters in Tseung Kwan O.

From next Monday, the kiosks will accept replacement applications for lost identity cards from eligible persons aged 18 or above. No prior appointment is required.

The service will also extend to eligible Hong Kong SAR passport applicants aged 18 or above seeking replacements due to loss, damage, defacement or unavailability. These applicants may also use the kiosks without a booking.

Call 2824 6111 for enquiries.