The Home Affairs Department today released the Work Reports of the 2023 to 2025 District Services & Community Care Teams, stating that the teams met or surpassed their service targets.

The first-term teams completed their terms in October 2025.

The department explained that the work reports cover the services and activities provided by the care teams from 2023 to 2025, including visits to elderly households and other households in need, assistance in handling emergencies and other incidents, dissemination of government information, and organisation of district activities.

The reports provide details on the performance of each team, including the number of services delivered and the number of beneficiaries involved. They also lay out financial expenditures under three categories: essential services, additional services, and other expenses.

The Government provided the care teams with part of their funding. Operating organisations were required to use these funds prudently in accordance with guidelines, while supporting the teams’ services through sponsorships, donations, and their own resources.

The department said total expenditure for the first-term care teams was $444 million, of which $411 million was covered by government funding. The remainder was met via community resources gathered by the care teams.

The Government in fact allocated $452 million in funding, but only 91% of this amount was ultimately utilised, even as services exceeding Key Performance Indicator requirements were delivered.

The department said this indicates the care teams’ prudent use of public funds and their effective mobilisation of community resources.

The work reports also include case studies demonstrating the teams’ deep community engagement and effectiveness in weaving together caring networks. 

Secretary for Home & Youth Affairs Alice Mak said care team members and volunteers had responded to the needs of residents with considerable care and dedication.

“The first-term care teams have made around 610,000 visits to elderly households and other households in need, provided around 100,000 instances of basic home or other support services, and organised around 50,000 district activities,” she said. “Their achievements are to be applauded.”

Miss Mak added that care teams assisted in various emergency and incident response scenarios.

She mentioned that in response to the Wang Fuk Court fire in Tai Po, the discovery of wartime bombs in Quarry Bay, Super Typhoon Ragasa, and successive heavy rainstorms affecting Hong Kong, care teams swiftly mobilised their members and volunteers to attend to the needs of affected individuals and give them adequate assistance.

“I hope that through this report, the public can gain a deeper understanding of the care teams’ work, enhance their knowledge of community services, and be encouraged to participate in the care teams’ work.”