Regarding the attack on a Hong Kong resident in Japan, the Hong Kong Immigration Department (ImmD) today said that it had immediately approached the Office of the Commissioner of the Ministry of Foreign Affairs of the People’s Republic of China in the Hong Kong Special Administrative Region (OCMFA) and the Chinese Consulate-General in Sapporo to understand the situation and follow up.

Practicable assistance was provided according to the Hong Kong individual’s wishes.

Meanwhile, the Hong Kong SAR Government expressed its concern to the Consul-General of Japan in Hong Kong, urging the Japanese Government to ensure the personal safety of Hong Kong travellers in Japan in accordance with the law. It also reminded Hong Kong residents to attend to their personal safety when travelling to the country.

The ImmD added that it will maintain close contact with the OCMFA as well as the Chinese Embassy and Consulates-General in Japan to provide assistance to Hong Kong residents in Japan.

Hong Kong residents outside Hong Kong who need assistance may call the 24-hour hotline of the ImmD’s Assistance to Hong Kong Residents Unit at (852) 1868. Alternatively, they may call the 1868 hotline using network data or use the 1868 Chatbot via the ImmD mobile application, send a message to the 1868 WhatsApp assistance hotline or the 1868 WeChat assistance hotline, or submit an online assistance request form.