The Health Bureau announced today that the “Cross-boundary Health Record” function in the eHealth mobile application (eHealth App) has been extended to all 6.3 million eHealth users in Hong Kong, with immediate effect.

Previously limited to eligible recipients of the Elderly Health Care Vouchers, the extension enables more citizens to securely use their electronic health records (eHRs) across the boundary at designated medical institutions outside Hong Kong.

Starting today, all eHealth users in Hong Kong may apply for their eHRs deposited in the eHealth system over the past three years through the “Cross-boundary Health Record” function in the eHealth App, before attending medical consultations at 20 designated medical institutions outside Hong Kong.

Upon application, users will instantly receive an Application QR Code and a Password QR Code via the app. When attending consultations at designated medical institutions, users may present these QR codes to healthcare professionals, to grant permission for them to access and browse relevant health records on a designated web browser.

To ensure data privacy and security of personal eHealth accounts, users will be notified via selected communication means, such as SMS or email, whenever a designated medical institution accesses their health records.

Moreover, users may apply for the service on behalf of family members using the “Caregiver” function in the eHealth App.

The bureau said that in response to the growing trend of Hong Kong citizens using healthcare services in the Guangdong-Hong Kong-Macao Greater Bay Area, the Government has been maintaining close communication with relevant Mainland authorities and medical institutions in achieving convenient and secure usage of eHRs across the boundary through the eHealth system.

It noted that throughout the process, the overarching principles of ensuring due compliance of laws and regulations in Hong Kong and the Mainland have been strictly adhered, and that data security and patient privacy are fully safeguarded.

Since July last year, the bureau has gradually rolled out the “Cross-boundary Health Record” function at a total of 20 medical institutions, namely the University of Hong Kong-Shenzhen Hospital and all medical institutions under the Elderly Health Care Voucher Greater Bay Area Pilot Scheme. As of November this year, more than 7,800 elderly people have used the function, submitting over 9,400 applications.

Call 3467 6300 for enquiries.