Deputy Chief Secretary Cheuk Wing-hing today chaired the first meeting of the AI Efficacy Enhancement Team, co-ordinating policy bureaus and departments in using artificial intelligence (AI) technology to boost governmental efficiency and spur technological innovation, as well as discuss its work plan.

Mr Cheuk noted that to implement the objective of strengthening governance as outlined by the Chief Executive in the Policy Address, the AI Efficacy Enhancement Team will make use of co-ordination to steer departments to effectively apply AI technology to their work, explore process re-engineering, and promote technological reform to improve efficacy.

He said the team will identify departments that can use AI to enhance performance having regard to certain directions.

First is departments with greater interface with the public. Second is departments with services drawing much public attention. Third is changes that can bring about notable improvements in work efficiency. Fourth is that people can see obvious changes brought by the enhanced efficacy.

Mr Cheuk added that the team will identify departments with services closely related to citizens' livelihood and work out the implementation details, with the aim of rolling out related projects gradually after six months.

The team discussed its key focuses and initial work plan. A briefing was given by the Digital Policy Office on the AI toolboxes that can be used in common administrative procedures such as data collection and analytics, customer service and paperwork.