District governance: Optimising facilities for enhanced travel comfort

September 7, 2025

Cooler environment:

The new waiting hall at the Ma On Shan Town Centre Public Transport Terminus is equipped with air conditioning and seating.

Positive feedback:

Passengers say that waiting for a bus in the waiting hall is a more comfortable experience than standing outside.

Ongoing improvements:

Transport Department Principal Transport Officer Felix Yim says the second phase of enhancement works at the Ma On Shan Town Centre Public Transport Terminus, which includes the provision of two more bus passenger waiting halls, is underway.

Enhanced safety:

Adoption of the “saw-tooth” bus bay layout enhances segregation between pedestrians and vehicles.

Air circulation:

A ventilation system upgrade at the Tsuen Wan Bayview Garden Bus Terminus was successfully completed in the first quarter of this year.

District governance: Optimising facilities for enhanced travel comfort

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Voiceover : 
Under heatwave conditions, waiting outside for a bus can be a challenge, with the hot air and exhaust fumes from passing buses making for a gruelling experience.  Lately, however, passengers have been able to beat the heat.

Enhancing travel experiences is one of the key aspects of the Government’s district governance measures. Last year, the authorities completed various improvement works at the Ma On Shan Town Centre Public Transport Terminus. This included the installation of a waiting hall equipped with air conditioning and seating, allowing passengers to sit comfortably in the cool while waiting for their buses. 

The hall, which officially opened in the first quarter of last year, also features a real-time bus arrival display panel that shows waiting times down to the minute. These passengers gave their verdict. 

Passengers : 
Now it is better inside this room, convenient and also with air-conditioner, especially for the elderly and children, they are very happy here, because there are so many seats here.

Passengers : 
It is better than staying out in the heat on a day like today, and it is better to stay here, it is a little bit warmer than in the cold during the winter.

Voiceover : 
The improvement works also include the conversion of a traditional “parallel” bus bay to a “saw-tooth” bus bay. This enhances segregation between pedestrians and vehicles, thereby improving safety. 

A second phase of improvement works at the Ma On Shan Town Centre Public Transport Terminus is underway.

Transport Department Principal Transport Officer Felix Yim : 
Under the Phase 2 of improvement works here, it would mainly include the provision of two more bus passenger waiting halls. (These will) also (be) equipped with seats, a passenger information display panel, and the real-time bus arrival display panel. It would also include the renovation of the taxi stands. We expect all these improvement works would (be) completed progressively in 2026.

Voiceover : 
Enhancement initiatives are currently being implemented at different public transport interchanges in each district. 

For example, an upgrade to the ventilation system at the Tsuen Wan Bayview Garden Bus Terminus was successfully completed in the first quarter of this year.

Transport Department Principal Transport Officer Felix Yim : 
The Transport Department, together with the other relevant government departments, has already selected one public transport interchange in each of the 18 districts for the enhancement works. These works include the upgrading of the lighting, improvement of the ventilation system, and also the renovation and refurbishment of the walls and ceilings. 

We expect with all these improvement works completed, it would bring a more comfortable waiting environment for the passengers, and with this we hope that the passengers would continue to support and use the public transport services.

Under heatwave conditions, waiting outside for a bus can be a challenge, with the hot air and exhaust fumes from passing buses making for a gruelling experience. Lately, however, many passengers have been able to beat the heat.

Upgraded facilities

Enhancing travel experiences is one of the key aspects of the Government’s district governance measures, and last year the authorities completed various improvement works at the Ma On Shan Town Centre Public Transport Terminus. This included the installation of a waiting hall equipped with air conditioning and seating, allowing passengers to sit comfortably in the cool while waiting for their buses.

The waiting hall, which opened in the first quarter of last year, features a real-time bus arrival display panel, providing passengers with accurate waiting times.

Welcoming these improvements, and emphasising the convenience and comfort of the air-conditioned hall, one passenger commented: “Now it is better inside this room.”

Another passenger remarked: “It is better than staying out in the heat on a day like today.”

Safety enhancements

The improvement works also include the conversion of a traditional “parallel” bus bay to a “saw-tooth” bus bay. This enhances segregation between pedestrians and vehicles, thereby improving safety.

Transport Department Principal Transport Officer Felix Yim reported that the second phase of enhancement works is already underway.

“It would mainly include the provision of two more bus passenger waiting halls and the renovation of the taxi stands. We expect all these improvement works would be completed progressively in 2026.”

All districts

Enhancement initiatives are being implemented gradually at various public transport interchanges in each district. For example, an upgrade to the ventilation system at the Tsuen Wan Bayview Garden Bus Terminus was successfully completed in the first quarter of this year.

Mr Yim explained that the works being undertaken include upgrades to lighting, improvements to ventilation systems, and the renovation and refurbishment of walls and ceilings.

The department anticipates that the completion of the works will result in more comfortable waiting environments for passengers, and encourage continued use of and support for public transport services.