The Transport Department today announced that new queue ticketing requirements will be imposed on agents submitting applications for the direct issue of a Hong Kong Full Driving Licence or Temporary Driving Licence from August 13.

Currently, "direct issue" applicants may submit documents at the counter via making online appointments or obtaining same-day queue tickets at the Hong Kong Licensing Office at United Centre, Admiralty.

To combat soliciting activities for agent services and disruption of public order after obtaining queue tickets, under the new arrangement, apart from inputting the first four digits or letters of their identification document (ID) number (e.g. K123) into the queue ticketing system, all agents appointed to submit "direct issue" applications are also required to input the ID number of each of the respective applicants when obtaining a ticket. Such information will be printed on the ticket.

When using counter services, counter staff will verify the ID numbers of both the ticket holder and the applicants entered. If any information does not match that printed on the ticket, the ticket will be voided. All applications concerned will not be processed and no replacement tickets will be issued.

The department pointed out that the new arrangement aims to ensure fair use of the service by the public and further deter individuals from soliciting business with tickets obtained. Any acts disrupting public order will be reported to Police for follow-up.

In addition, the department plans to check applicants' information in relation to Mainland driving licences provided via online appointments starting from September. If any information is found to be untrue, the relevant appointments will be cancelled and such quotas will be reopened for appointment by other applicants, thereby enhancing the effective operation of the system.