The Transport Department announced that official Taxi Fleet Licences have been issued to four taxi fleets in accordance with the Road Traffic (Public Service Vehicles) Regulations for a period of five years and they commenced services today.

The fleets provide online hailing services and passengers can book their journeys through the fleets' mobile applications or other online hailing channels. They also run customer service hotlines to handle enquiries and complaints.

The taxis also accept multiple electronic payments, and safety devices including dash cameras, in-vehicle cameras and global navigation satellite systems as well as the driver monitoring system have been installed to ensure driving safety.

The fleets may customise fares for pre-arranged journeys, charging a booking fee on top of the metered fare or charging a lump sum fare before the journey starts and must be agreed upon with the hirer in advance.

The fares may vary for pre-arranged journeys, depending on the circumstances at the time of booking and the types of taxis requested by the passenger. Higher fares may be charged during peak hours or when the passenger requests a premium taxi.

For street-hailing trips, the fleets should charge according to the same fare schedule as general taxis.

The Transport Department has approved the taxi livery design and markings of the four fleets.They must display taxi fleet plates at the front and rear of the taxi and a fleet taxi certificate on the windscreens for easy identification.

The department has set up a thematic website, and introduces information on the taxi fleet service via various channels including the HKeMobility mobile application.

There are about 80 designated fleet taxi stopping places in locations such as the airport, designated boundary control points and Airport Express stations, Hong Kong West Kowloon Station of the Guangzhou-Shenzhen-Hong Kong Express Rail Link, the Kai Tak Cruise Terminal and Hong Kong Disneyland. Information plates have been installed at these locations.