TD to extend queue ticketing system

February 19, 2024

The Transport Department will extend the trial queue ticketing system for driving licensing-related services implemented at the Kowloon Licensing Office to the Admiralty, Sha Tin and Kwun Tong offices from March 13.

 

For driving licensing services and driving test applications processed over the counter, applicants without a prior appointment must obtain a same-day queue ticket on-site before using the counter services.

 

A total of 980 same-day queue tickets will be distributed on every working day among the four licensing offices at 9am and 2pm.

 

There is no need for same-day queue ticket holders to stay and wait at the licensing offices.

 

They can check the latest queue ticket numbers being distributed and called by scanning the QR code on the ticket or via the department’s website, and return in a timely manner to join a designated queue for counter services.

 

Those who are unable to get a queue ticket or do not have an appointment can submit their driving licensing-related applications through non-counter channels, such as online or drop-in boxes.

     

Members of the public who have registered for “iAM Smart+”, which comes with a digital signing function, or are holding a valid personal e-Certificate, can submit applications online for various driving licences.

 

Apart from online applications, citizens can also submit their applications through drop-in boxes or by post.

 

The department advises applicants to make appointments online for counter services before the expiry of their licences, or by calling 3763 8080. 

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