SmartPLAY opens for registration

July 3, 2023

The Leisure & Cultural Services Department’s new intelligent sports and recreation services booking and information system, SmartPLAY, opened for user registration today.

 

All users of the new system, including existing Leisure Link patrons, must register and complete an identity authentication process in advance.

 

Users can register at a dedicated website or on the mobile app My SmartPLAY.

 

Those who complete their registration through iAM Smart can undertake identity authentication and instant activation of their SmartPLAY account in one go.

 

Another option is to complete registration, including identity authentication and account activation, at one of 375 new smart self-service kiosks located at around 240 District Leisure Service Offices and leisure venues.

 

Those who have yet to register with iAM Smart can fill in basic account information, and then upload a copy of their Hong Kong identity card (HKID), through the My SmartPLAY app or SmartPLAY website. After verification, these users are requested to perform identity authentication with the original copy of their HKID through smart self-service stations or on self-check-in devices at leisure venues in various districts.

 

Non-HKID card holders below the age of 11 are required to upload their identity documents when making registrations online. 

 

Children holding a Document of Identity for Visa Purposes, Hong Kong Special Administrative Region Re-entry Permit or Permit for Proceeding to Hong Kong & Macau, commonly known as a One-way Permit, can bring the relevant original documents to the SmartPLAY Services Centre at Floor 5M of the Kwun Chung Municipal Services Building in Jordan for identity authentication and registration in person.

 

The department also accepts registrations of visitors permitted to stay in Hong Kong as temporary users of SmartPLAY, and is planning to open registration for them after the launch of the new system.

 

The new system will be implemented by phases. SmartPLAY will be officially launched in October, or earlier, and will replace the existing Leisure Link.

 

 For more information, call the SmartPLAY hotline at 3954 5150.

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