ID card service further enhanced

April 10, 2023

The Immigration Department (ImmD) today announced that starting from April 12, the appointment booking arrangements for identity card applications will be further enhanced.


Since March 6, the working hours of four Registration of Persons (ROP) Offices - the Hong Kong Office, Kowloon Office, Kwun Tong Office and Tuen Mun Office - have been extended.


In view of the upsurge in demand for the replacement of ID card service since the resumption of travel, staring from April 12, people already in possession of Hong Kong ID cards reaching 11 or 18 years of age may book an appointment to replace the ID cards during the extended service hours of the four ROP Offices.


The arrangement is only applicable to applicants who are already in possession of Hong Kong ID cards applying for replacement.


Applicants reaching 11 or 18 years of age who have never registered for an ID card should book an appointment during normal ROP service hours for first registration of their ID card.
The appointment bookable period of the ROP services appointment booking system will also be extended from 24 working days to 96 working days.


Residents may scan the QR codes to download the ImmD mobile application or make an appointment for an ID card application online.


They are reminded to arrive at the ROP Offices as scheduled for ID card services. ROP Offices will not process applications without appointments.

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