TD announces service updates

January 7, 2021

The Transport Department today announced that the Licensing Offices at Admiralty, Cheung Sha Wan, Kwun Tong and Sha Tin will continue to suspend walk-in counter services.

 

The arrangement was put in place to align with the Government's latest announcement on special work arrangements for government employees.

 

Those offices will provide counter services for applications submitted by applicants with online appointments and process applications submitted by drop-in boxes, by post, or online.

 

Members of the public are advised to use the online appointment services as far as possible.

 

Those who cannot make a prior appointment may submit applications by post or online, or via the drop-in boxes placed at the Licensing Offices from 9am to 5pm from Monday to Friday.

 

It is anticipated that the queuing time for counter services with an appointment will be longer under the special work arrangements. To avoid unnecessary delays, people should submit applications three to four weeks before the expiry dates.

 

Additionally, all driving test services, including road tests, the written test (Part A) and the taxi written test, and driving test appointment services will continue to be suspended until further notice.

 

Candidates who would like to submit applications for test postponement or temporary cancellation of a driving test appointment, or change of driving test region may submit the applications within two weeks after the resumption of driving test appointment services.

 

The department will notify affected candidates individually of the rescheduled test dates after service resumption.

 

Regarding vehicle examination services, the department’s Vehicle Examination Centres will continue to provide services for vehicles with an appointment from Monday to Friday.

Back to top