Latest public service arrangements

February 21, 2020

In light of the special work arrangement extension for government departments to contain the spread of the novel coronavirus, various departments today announced the latest arrangements for public services.


All Estate Management Offices of public housing estates under the Housing Authority will be open from 10am to 4pm on February 24, 26 and 28 to provide limited general management services for public housing estates and handle cases with prior appointments.


The Estate Management Offices' shroff offices will be open from 10am to noon on February 26. Residents can also pay rent at more than 1,000 locations such as convenience stores and supermarkets or make payments via the Payment by Phone Service.


The Home Ownership Scheme Sales Unit and the Green Form Subsidised Home Ownership Scheme Sales Unit in Kwun Tong will be temporarily closed until further notice.


The White Form Secondary Market Scheme Unit in the Lok Fu Customer Service Centre and the Home Ownership Scheme Secondary Market Scheme Unit and the Home Assistance Loan Unit in Lung Cheung Office Block, Wong Tai Sin will provide limited services from 10am to 4pm on February 24, 26 and 28.


All public rental housing application offices including the Lok Fu Customer Service Centre Office and the Sham Shui Po Housing Information Centre, the Clearance Housing Office and the Redevelopment Sub-section offices (Pak Tin and Mei Tung) will be open from 10am to 4pm on February 24, 26 and 28 to provide limited services.


The shroff office at the Housing Authority Headquarters will provide limited services. All payment collection services with the exception of rental payment collection will remain in operation.


The Labour Department's Employment Agencies Administration will provide counter services from 9am to 1pm from Monday to Friday for receiving employment agency licence applications while other counter services will remain suspended.


The Tuen Mun Job Fair scheduled to be held in Tuen Mun Town Hall on March 3 and 4 will be cancelled.


Starting from February 24, the Companies Registry will provide limited counter services every weekday for receiving documents delivered in hard copy and for collection of certificates for company incorporations.


The registry's limited opening hours will be from 9.30am to 4pm from Monday to Friday. Customers can continue to deliver documents electronically or by post.


The Immigration Department will provide services on travel documents, identity cards, visa and extension of stay, right of abode, marriage registration, births registration and deaths registration to the public as appropriate from February 24 to March 1.


Other offices including all Smart Identity Card Replacement Centres will be temporarily closed and suspended.

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