Hong Kong residents born in 1957, 1958 or 1959 should apply for a new smart identity card at a Smart Identity Card Replacement Centre from November 16 to February 17, 2020, the Immigration Department announced today.

Bookings can be made online, on the department’s mobile application or by calling the 24-hour hotline at 2121 1234.

The card replacement centres will be open Monday to Saturday, 8am to 10pm, except public holidays.

Applicants need to bring their existing smart identity cards when they go to the centres. They may take up to two family members or friends aged 65 or above with them to replace their smart identity cards together.

For citizens born in 1955 or 1956, their identity card replacement period will end on November 15.

The department said those who have not yet applied should do so as early as possible to avoid a last-minute rush.

Residents who are absent from Hong Kong during their call-up period can apply within 30 days of their return to the city.

Click here or call 2824 6111 for details.