MTRC crowd-control measures effective

May 09, 2012

Secretary for Transport & Housing Eva Cheng says the passenger flow at MTR Corporation stations has become smoother since the implementation of service-enhancement measures in March.
 
In reply to a lawmaker's query, Ms Cheng today said, since March 24, the corporation has provided an additional 368 train trips each week on the three busiest rail lines - Tsuen Wan, Kwun Tong and Island - with the capacity to carry an additional 800,000 passengers to alleviate crowding,
 
"To take the Tsuen Wan Line as an example, the frequency of train service during morning and evening peak hours has been enhanced to two minutes, " she said. 
 
A survey conducted by the corporation on passenger flow at Admiralty Station showed that there has been a significant reduction in the number of passengers who cannot board the first arriving train headed towards Tsim Sha Tsui Station during the evening peak hours.
 
From 2008 to April 2012, the corporation has invested more than $130 million to provide facilities at 30 stations to ensure smoother passenger flow. They include nine new station entrances, 11 new escalators, six new travellators, nine new passenger lifts and 20 new entry gates.
 
Ms Cheng said the Transport Department will oversee whether the corporation meets the requirements of the relevant service standards to ensure that railway service meets passenger demand.